Customer Comments.

October 31, 2008:

Dear Dario,

we have received some feedback from our clients of the October tours: They were very
happy. One cient named especially the guide Negussie and the cook Alayu. Also the
drivers have done a very good job.

Thank you very much!

Best regards

Verena

Verena Klüger
IKARUS TOURS GmbH
Manager Africa & Middle East
.........................................
Am Kaltenborn 49-51, D-61462 Königstein / GERMANY
Geschäftsführer: Nicolas Kitzki
Amtsgericht Königstein, HRB 1202
web: www.ikarus.com
.........................................

October 22, 2008:

October 17, 2008:

October 7, 2008:

September 5, 2008:

Dear Dario,

We have traveled to north Ethiopia this august with Green Land Tours, and we want to thank your services and organisation, especially the job of our guide Mamush Eshetu. He took care of us and made the tour more enjoyable. He was always kind and frienly. It was an unforgetable travel.

Greetings from Spain.

Soledad Guardiola
Barcelona

September 5, 2008:

Hi Dario!

I want writte you to say thanks about our trip, it was very nice and fine, and thanks to our driver-guide Temesg, that did we we´re happy and we enjoyed very much your country. Like we told in the questionari, the hotels of Kombolcha and Weldya are not cleans and confortable to european tourists. Give best regards, if you can, to Temesg. Thank you very much

Kind regards,
M del mar

September 4, 2008:

Dear Mr. Dario Morello,

I want to remark the lovely tour that we have done this august in north Ethiopia. We give you especial thanks for our driver/guide Dereje Getaneh, who made our tour easier and more confortable. He knows very well that zone, and he was able to make changes in the itinarary to adapt to the weather and to long distances. We'll recomend Greenland Tours to our friends if ever they travel to Ethiopia in the future, and of course we'll recomend to ask for Dereje as the best driver they may have in this country.

Regards,
Antonio CánovasBarcelona (Spain)

August 28, 2008:

Buongiorno, mi chiamo claudia bellei sono da poco tornata da un viaggio effettuato attraverso "AVVENTURE NEL MONDO" e la vostra agenzia. Siamo partiti il 7 agosto da ADIS ABEBA diretti verso la valle dell'OMO, il nome del nostro coordinatore era Marco BRIOLINI.

Il motivo di questa mia mail e' per eprimere, a nome mio e di miei amici partecipanti con me al viaggio, Luciana Rossetti e Fabio Cecconi, un grazie speciale a colui che per tanti giorni ci ha accompagnato ossia GABRI il nostro autista all'anagrafe Gebregiorgis Bezabih. Oltre ad essere un autista attentissimo, misurato e sempre concentrato così da non farsi sfuggire nulla di ciò che accadeva nè fuori nè dentro la macchina, oltre ad essere molto preciso ed accurato nel farci trovare ogni mattina una jeep lucida e pulita malgrado la sera la lasciassimo in ben altre condizioni, piena di fango ed altro, è stato anche un interlocutore vivace, pronto e sempre disponibile e attraverso lui forse siamo riusciti a capire qualcosa in piu' di questo affascinante paese.

Grazie per l'attenzione.

Claudia Bellei

August 28, 2008:

Ciao Dario,

Siamo ormai rientrati in Italia e poichè non abbiamo avuto tempo di farlo prima, ti scriviamo ora per informarti che il nostro viaggio in Etiopia si è svolto regolarmente e tutto è andato come programmato. Vorremmo in particolare segnalare l'ottimo lavoro svolto dalla guida Dawit che ci ha accompagnato per tutta la vacanza. Poichè ci farebbe piacere che tu passassi questo messaggio di apprezzamento a Dawit scriviamo qui di seguito il nostro commento in inglese:

"Dawit was the perfect guide. He is very professional, kind and helpful. He knows how to solve every problem. He is very well prepared and his explanations are very interesting. In a few words he made our trip in Ethiopia unforgettable! We have traveled a lot all around the world and we can say that it is not easy at all to find a guide like him." Cogliamo l'occasione per inviare anche i nostri saluti alla Sig.ra Rita che è stata molto gentile con noi.

Guya e Gianni Matucci

June 20, 2008:

Gentile Dario, le scrivo dal mio ritorno dall'ethiopia. Devo dire che io torno spesso in ethiopia e mi capita spesso di dormire nei suoi alberghi, lo swayene ad arba minch e il wenney a langano. Mi devo complimentare con lei per aver costruito tali gioielli che riproducono la tradizione ethiope e volevo anche dirle che mi sono sempre trovata molto bene con i camerieri e i direttori degli alberghi.

Il mese scorso sono stata al wenney e devo dire che hotrovato lo staff estremamente gentile. C'era anche il mitico Hirpo con cui ho parlato molto di lei. Io in Italia mi occupo di letteratura, scrivo di ethiopia,

Per ora la saluto in attesa di una sua risposta, un cortese saluto, gabriella ghermandi.

Gabriella Ghermandi
www.gabriella-ghermandi.it

June 4, 2008:

Dear Dario, 

I just wanted to let you know, that the group is back - safe - and even Mr. Miller is doing fine. It was a great experience and I have to congratulate to such a excellent organization!  As Greeland was very generous and Habte very professional you have given a great impression about your company. Everyone noted how "big" Greenland in Ethiopia is, I am quite sure that the T.O. will start selling!

Again - Thanks a lot!

June 2, 2008:

Dear Sir,

We, 12 people from a Dutch Group, have been travelling in your country from April 27 until May 10. Our trip was organised by Rosetta, Nijmegen, Holland and your travel-agency. We want you to know we had a very good trip. Not only because we like your country very much, but also because of your people.

We felt safe in the bus, the driver was very friendly and helpful and so was his assistant. But especially your guide, Sisay Takele, was wonderful. He knew very much and told us a lot about your country, its history and its people. Two times he solved some problems with a hotel in a very good way. When we noticed the bad sanitary of the Debark hotel, he explained there was no alternative. When necessary he arranged common meals. When the group had a special wish he arranged all possible things, and he assisted in communication with local people.

The way he solved some problems was great. Three examples:

Some luggage was missed when we arrived in Addis, he did everything to find it and to have it delivered as soon as possible.

One lady had a problem with walking on steep hills, he arranged assistance when and where she needed it.

Another lady felt ill for two days, he noticed it and provided what she needed when she needed it.

We want you to know that we will advise Rosetta and everyone who wants to visit your country to ask for your agency and especially for him.

With regards,
Hanneke Appel,
Member of a group from Holland,
Gouda, Holland

August 7, 2007:

Last month I e-mailed several tour operators to finalize the travel itinerary and budget for the 411's Millenium Project documentary crew : Through Children's Eyes: Ethiopia. Working with Dario Morello, CEO of Green Land Tours was a wonderful experience, second to none.

Expertise
From one e-mail Dario estimated the many requirements of the crew and suggested revisions to the itinerary. Dario was able to anticipate the needs of the crew and quickly customized the ideal package for the project; his tremendous knowledge of the business and his experience in dealing with diverse groups and individuals was obvious.

Promptness
Dario professionally responded to every e-mail and question we had within hours – day or night, including on Sunday, his only day off! What service!!. A rarity in any industry.

Pricing
From the start, Dario quoted us his best rates; having browsed various sites already, I had no doubts that we got a great deal! Since Green Land owns lodging throughout Ethiopia , there was no middle-man to go through for cost. Not having to negotiate on pricing made the experience even greater!

Finally
I have obviously become a fan of Green Land Tours through this fantastic experience. I have already talked to Dario about arranging a historical tour for our next family vacation to Ethiopia!!

Zemeta Chefeke, MSW
President
The 411 Initiative for Change: Toronto, Canada

July 4, 2007:

I don't have words for all support and arrangements done to us. On behalf of the group I would like to take the Liberty to appreciate for everything done to us. All of us are impressed and have enjoyed the trip deeply. But we do also regret for less attendee due to last minute operational constraint which call few of our group to remain behind. Anyways it is ideal and need to spend more time in the premises to enjoy the facility in full. Please appreciate all your Langano staff and the driver who took us to the site as they have a big part for our enjoyment and satisfaction. I will call you later in the afternoon just to say thank you.

Mesay Shiferaw Manager,
Ground Handling & Procedures Ethiopian Airlines Headquarters,
Bole International Airport

July 1, 2007:

Dear Martha,
Greetings! Wow, our visit to Lalibela was excellent. Thank you very much for everything and specially;
- Excellent coordinator (Martha)
- Excellent guide (Mario)
- Excellent accommodation - Ato Gebru and his staff
Thank you once again!

Nigusu Worku (Mr.)
Sr. Analyst,   Chief Operating Officer's Office
Ethiopian Airlines

April 4, 2007:

Hello my Brother Dario Morello, General Manager of Greeland Tours,
this is for you and your young Deputy Manager, yes we did have a great moment in your beautiful Lodge in Arbaminch again thank you very for the Ethiopian Hospitality...beautiful people ....also the Food is very Nice and the Awezi the local hot sauce very good also... we will be back in Arbaminch next November from Djibouti ... Best Regards to your very Professional Staff.

Mr. Africa

January 3, 2007:

Hi Dario,
As I told you the tour was perfect! Gitatxo is a great driver and a nice person. In fact he worked more than as a driver. He took care of the car and of us. We did not follow exactly the itinerary, we changed some things according to some recomendations. We had the opportunity to see a beautifull bull jumping ceremony!!! (ask your guide Mario). We are very happy having chosen your company to discover the south. Now that we are in the north and after having made a short trekk in the Siemens Mountains we have checked how big is your company. We have seen plenty of Green Lands cars. Once again thank you very much for your support. Kind regards .

Dorleta Landa
Asier Eguren

October 12, 2006:

Dear Dario,
Thanks a lot for your mail. My clients are so happy, after 43 days travelling around Africa they arrived very happy. Have a nice day.

Xavier Vergés
Africa/Middle East
Catai Tours Barcelona